Insurance Chatbots: A New Era of Customer Service in the Insurance Industry Your insurance company can trust the bot to flag potential fraud by asking customers for additional proof of documentation. Chatbots have literally transformed the way businesses look at their customer engagement and lead generation effort. They help provide quick replies to customer queries, ask questions about insurance needs and collect details through the conversations. In fact, there are specific chatbots for insurance companies that help acquire visitors on the

Write and design a chatbot No coding required And, in many cases, chatbots run on the same messenger platforms that people are already using to talk to their friends and family. Being human, users may also give “excuses” or intentionally dodge a question. Let’s assume that a chatbot asks a user “What’s the top challenge you face?”. Emily Cummins, a writer with a piece on The Worst Chatbot Fails, shows an example where UX Magazine’s “UX Bear” asks “how would you describe the